Privacy Policy

This Privacy Policy explains how Eiko Tech Innovations (202603297576 (TR0352968-P)) ("we", "us") collects, uses and protects personal data when you visit our website or use our products, including Sprintly. We handle personal data in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Data we collect

• Account data: name, email address, company name and password (stored securely hashed).
• Billing data: billing name, address and payment details. Card payments are processed by Stripe; we do not store full card numbers.
• Usage data: information about how you use our products, such as log data, device and browser type, and IP address.
• Content: projects, tasks and other content you create in our products.
• Communications: messages you send us by email or other channels.

2. How we use your data

• To provide, maintain and improve our products.
• To process payments and manage subscriptions.
• To communicate with you about your account, updates and support requests.
• To keep our services secure and prevent fraud or abuse.
• To meet our legal and regulatory obligations.

3. Sharing your data

We do not sell your personal data. We share it only with trusted service providers who help us run our business, such as payment processing (Stripe), cloud hosting and email delivery, and only as needed to provide our services. We may also disclose data where required by law.

4. International transfers

Some of our service providers may process data outside Malaysia. Where this happens, we take reasonable steps to make sure your data is protected to a standard comparable to the PDPA.

5. Data retention

We keep personal data for as long as your account is active and as needed to provide our services, resolve disputes and comply with legal obligations (for example, tax and accounting records).

6. Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS), access controls and regular backups. No system is completely secure, but we work to protect your information.

7. Your rights

You may request access to, or correction of, your personal data, and you may withdraw consent or ask us to delete your account, subject to legal requirements. To make a request, contact us using the details below.

8. Cookies

Our website and products may use essential cookies to keep you signed in and to make our services work. We may use basic analytics to understand how our website is used.

9. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new "last updated" date.

10. Contact us

Eiko Tech Innovations (202603297576 (TR0352968-P))
Email: [email protected]
Phone: +60 11-7174 5844