Terms of Service

These Terms of Service ("Terms") govern your use of the website and software products, including Sprintly, provided by Eiko Tech Innovations (202603297576 (TR0352968-P)), a business registered in Malaysia ("we", "us"). By creating an account or using our products, you agree to these Terms.

1. Our services

We provide cloud-based software on a subscription basis. Features and plans are described on our Products pages and may change over time.

2. Accounts

You must provide accurate information when you sign up and keep your login details secure. You are responsible for activity under your account. You must be at least 18 years old, or have the authority to bind the organisation you represent.

3. Subscriptions and payment

• Paid plans are billed in advance on a monthly or yearly basis and renew automatically until cancelled.
• Payments are processed by Stripe. By subscribing, you authorise us to charge your payment method for each billing period.
• Prices are shown in Malaysian Ringgit (MYR) unless stated otherwise and may exclude applicable taxes.
• We may change prices with at least 30 days' notice. Changes apply from your next billing period.

4. Cancellation and refunds

You can cancel at any time. Refunds are handled under our Refund & Cancellation Policy.

5. Acceptable use

You agree not to misuse our services, including by breaking the law, infringing others' rights, uploading malicious code, attempting to gain unauthorised access, or interfering with the operation of our services. We may suspend accounts that break these rules.

6. Your content

You own the content you put into our products. You give us permission to host and process it only as needed to provide the services to you.

7. Our intellectual property

Our software, website, brand and related materials are owned by Eiko Tech Innovations. These Terms give you a limited, non-exclusive, non-transferable right to use our services during your subscription.

8. Availability

We work hard to keep our services available and reliable, but we do not guarantee uninterrupted or error-free service. We may perform maintenance or make changes to improve the product.

9. Limitation of liability

To the extent permitted by law, our services are provided "as is", and Eiko Tech Innovations is not liable for indirect or consequential losses. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

10. Termination

You may stop using our services at any time. We may suspend or end your access if you seriously or repeatedly breach these Terms. On termination, you may request an export of your content within 30 days.

11. Governing law

These Terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any disputes.

12. Changes

We may update these Terms from time to time. If changes are significant, we will notify you by email or in the product before they take effect.

13. Contact us

Eiko Tech Innovations (202603297576 (TR0352968-P))
Email: [email protected]
WhatsApp (messages preferred): +60 11-7174 5844